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Cincinnati History Museum Explorer’s Kit

  • type
    Information Design
  • when
    Spring – 2008
We conducted field studies and user research at the Cincinnati History Museum with the goal of improving the museum’s experience. Rather than suggesting a costly redesign of the museum’s exhibits, we decided to focus on creating something that would supplement the museum visit for elementary school students on field trips – who represent a large segment of the museum’s visitors. We designed a program that involved all the stakeholders contributing to make the child’s visit a memorable one. The museum provides explorers’ kits to students, and an overview to teachers so that they can prepare their students prior to the visit. Teachers have in-class activites they can do pre- and post-visit. Museum docents are there on the day of the field trip to engage the students.

 

Process Work


Persona Development

Personas


Mapping Touchpoints (click to view full size)

Mapping touchpoints to understand stakeholder's experiences


Prototyping

Early version of our kit
Working out student activities